Professionalism and Industry Expectations

Gayan Malinda
8 min readMay 25, 2021

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Hello Everyone!!!

In this article, I’ll give you some tips about Industry Expectations and Professionalism, making you a standout character. I think this article makes your career life better and makes you stand out among other candidates.

First, we talk about what is professionalism?

Professionalism is the conduct, behavior, and attitude of someone in a work or business environment. A person doesn’t have to work in a specific profession to demonstrate the important qualities and characteristics of a professional. Professionalism leads to workplace success, a strong professional reputation, and a high level of work ethic and excellence.

Some main points make you professional.

1. Appearance - Dress for Success

Your professional appearance involves your wardrobe, appearance, body language, and verbal communication. As the saying goes, you never get a second chance to make a first impression. This is equally true for yourself and for the company that you are representing. Always erring on the side of the conservative business dress will ensure that you always project the appropriate image. Be sure to meet or even exceed the requirements of your company’s dress code, and pay special attention to your appearance when meeting with prospects or clients.

2. Demeanor - Confident, Not Cocky

Your demeanor is your outward behavior. It includes the way you stand, the way you talk, your facial expressions, and more. Your demeanor should exude confidence but not cockiness. Be polite and well-spoken whether you’re interacting with customers, superiors, or co-workers. You need to keep your calm, even during tense situations. Smiles can indicate a friendly, approachable, pleasant person. Genuine smiles are almost always empowering.

3. Reliable - Do What You Say You Will Do

As a professional, you will be counted on to find a way to get the job done. Responding to people promptly and following through on promises in a timely manner is also important, as this demonstrates reliability. Be at work on time, start meetings on time and follow through on all your commitments. It also refers to your ability to manage your workload and know when to say no or when to ask for help. It means that both the team and your manager can rely on you to manage your workload and deliver for the business to the best of your ability.

4. Competence - Be an Expert in Your Field

Professionals strive to become experts in their field, which sets them apart from the rest of the pack. This can mean continuing your education by taking courses, attending seminars, and attaining any related professional designations. A broad set of skills, from mastering software to clearing jams from the copying machine, adds to the sense that you’re an indispensable member of the team.

5. Ethics - Behave Morally and Ethically

Ethics in the workplace is defined as the moral code that guides the behavior of employees with respect to what is right and wrong in regard to conduct and decision-making. Professionals such as doctors, lawyers, and public accountants must adhere to a strict code of ethics. It is important to understand that ethical behavior in the workplace can stimulate positive employee behaviors that lead to organizational growth, just as unethical behavior in the workplace can inspire damaging headlines that lead to organizational demise.

6. Maintain Your Poise

A professional must maintain his poise even when facing a difficult situation. For example, if a colleague or client treats you in a belligerent manner, you should not resort to the same type of behavior. This starts with being aware of your posture. Make a conscious effort to practice good posture. Sit up straight or stand up straight and pull your shoulders back. Walk and stand tall, looking ahead rather than at the floor. Wear professional shoes which enable you to walk comfortably and properly. Dress appropriately: Let your body convey modesty.

7. Have Good Phone Etiquette

Your phone etiquette is also an important component of professional behavior. This means identifying yourself by your full name, company, and title when you place a call. Be sure not to dominate the conversation and listen intently to the other party. Return calls in a timely manner and follows up on any actions you agree to during a conversation.

8. Strike the Right Tone

During written correspondence, keep your letters brief and to the point. Your tone should be polite and formal without being “stuffy.” This also applies to email correspondence.

9. Organizational skills - Be Structured and Organized

A professional can quickly and easily find what is needed. Your work area should be neat and organized, and your briefcase should contain only what is needed for your appointment or presentation. Few things say “unprofessional” as quickly as a hopelessly cluttered, messy work area.

10. Accountability - Own Up to Mistakes

Professionals are accountable for their actions at all times. If you make a mistake, own up to it and try to fix it if possible. Don’t try to place the blame on a colleague. If your company made the mistake, take responsibility and work to resolve the issue.

What does a company expect from you?

When you start a new job, you should try to make sure you have a clear understanding of what your new employer expects of you. It’s also important to give some thought to what you expect of your new employer.

  1. Communication skills

Good communication skills are essential if you expect to be hired into a reputed firm or organization. All your knowledge will be of no use if you are unable to articulate your thoughts clearly.

Your body language, eye contact, hand gestures, and tone of voice all color the message you are trying to convey.

Through a friendly tone, a personal question, or simply a smile, you will encourage your co-workers to engage in open and honest communication with you. It’s important to be polite in all your workplace communications. This is important in both face-to-face and written communication.

Being able to give and receive feedback appropriately is also an important communication skill. Managers and supervisors should continuously look for ways to provide employees with constructive feedback, be it through email, phone calls, or weekly status updates.

2. Innovative thinking

Companies look for individuals who can go beyond the confines of a book/particular area of thought and produce innovative solutions.

3. Ability to lead

Effective leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback, and have the flexibility to solve problems in an ever-changing workplace.

Leaders need to inspire their workers to go the extra mile for their organizations; just paying a fair salary to employees is typically not enough inspiration. Leaders who try to take on too many tasks by themselves will struggle to get anything done. These leaders often fear that delegating tasks is a sign of weakness when it actually can be a sign of a strong leader.

Therefore, you need to identify the skills of each of your employees and assign duties to each employee based on his or her skill set. By delegating tasks to staff members, you can focus on other important tasks.

4. Positive outlook

It seems like the importance of a positive attitude would be obvious, but it’s so easy to become consumed with our own thoughts and dramas. In those times, whether you’re going through a hard time or one of your co-workers is, you have to try to keep the negativity at bay. Understanding what makes for a negative attitude at work can help you work toward promoting and practicing a positive attitude.

5. Versatility

‘versatility’ refers to an employee’s wide-ranging skill set and their ability to perform numerous tasks or roles throughout an organization, as embodied by the ‘generalist’ or ‘all-rounder’ we read about in countless job ads.

Putting your hand up to take on new, challenging responsibilities can be a great way to develop and demonstrate your versatility.

For example, a business analyst had noticed a succession of account managers attempting to improve the organization’s relationship with a, particularly difficult customer. It was a relatively small account and each had found they were too taken up with the demands of larger clients to resolve issues with this client once and for all. Seeing an opportunity to apply her strengths in problem-solving, negotiation, and relationship-building to a new challenge, the business analyst volunteered to deal directly with this client. A successful outcome led to her becoming the go-to person for dealing with other seemingly intractable situations.

6. Willingness to learn

A willingness to learn is the desire to gain knowledge and develop skills to improve your work performance. Employees who demonstrate a willingness to learn are typically always searching for new opportunities to stay ahead of modern trends, achieve professional goals, and complete more challenging tasks. Showing that you’re willing to learn tells employers that you’re hardworking, driven, and motivated team members well.

As technology continues to grow and improve organizational efficiencies, it’s important that you keep up with regular advancements. By doing so, you can teach yourself how to use new software systems or tools. You can then inform leadership about these new tools, their features, and how adapting them can benefit the company. This shows your dedication to finding innovative ways to enhance company efficiencies and overcome any organizational obstacles.

hope this article helps you to make your career life better. I will see you with more useful articles in the future. Till then, Goodbye All!

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Gayan Malinda
Gayan Malinda

Written by Gayan Malinda

Software Engineering Undergraduate - University of Kelaniya, Sri Lanka

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